Reservations Co-ordinator

Working hours: Full Time 

Contract Type: Permanent

Salary: £28,250 a year

Setting: Independent Community Healthcare

Location: Middlesex

Job Description

• To undertake coordinating duties in a safe and professional manner.
• To operate the patient referral system across the organisation managing the clinical diaries and associated tasks.
• To assist the FOH and RMC in the management of referrals, booking patients into pre assessment appointments.
• Waiting list management and processing of patient data via patient administration systems as and when required.
• Professional communication with patients via face 2 face, emails, phone.
• Maintain professionalism at all times including personal appearance and professional manner.
• Maintain Trackers up to date.
• Maintain Theatre calendars up to date.
• Coordinate and reserve Consultants advance dates and open the clinics on PS as required for the rest of the reservations staff.
• Holidays cover across the reservations unit where required to keep an eye on additional bookings.
• Reservation office ownership and feedback to the supervisor/line manager about any issues
• Support with PS portal development by providing feedback for website improvements.
• Train new/bank or agency staff with reservation bookings- when required.
• Review the tracking sheet for pain clinic and ERS foot and ankle- gather monthly statistics.

Essential Candidate Criteria:

• General secondary education
• Working knowledge and proficient in the use of Office package.
• Excellent telephone manner
• Previous experience working in booking/administration environment within the NHS or other healthcare provider
• Right to work in the UK - visa sponsorship is not available

Company Benefits

Blackstone Benefits 

✅Assigned specialised recruitment consultant

✅Access to exclusive and flexible UK locum and permanent jobs

✅Complete onboarding support

✅Informed tailored career advice

✅Personalised job alerts

✅Unlimited referral bonus

For further information on this role, don't hesitate to contact Emma Ansett at Blackstone Recruitment on the details provided or APPLY now.