Job Details: Senior Support Worker
Working hours: Full time
Contract Type: Permanent
Location: North London
Salary: Dependent on Experience
Responsible to: Care Services Manger
Key Responsibilities:
- To Support Staff
- At the beginning of each shift, ensure support staff tasks are allocated appropriately to support tenants & supervise the work of staff on shift
- Ensure duties are delegated fairly throughout each shift and adjust allocated duties as necessary
- Assist the manager in ensuring support workers complete and sign all relevant documentation before their shift ends
- Ensure staff read messages & diary and action as required at beginning of shift
- Ensure clients monies are checked and accurately recorded during each shift
- Ensure medication is checked and records are signed
- Remind staff to read and implement PIL’s policies and procedures
Supporting Tenants
- Recognise and respect each tenant’s rights as an individual who has abilities, ideas, responsibilities, wishes, hopes and feelings.
- At all times, show a respectful attitude to each tenant through body language, tone of voice and verbal and written communications.
- Assist tenants to write their own support plans and review these when required.
- Support and keywork tenants to achieve individual goals as set out in each support plan. Share written records of support plans and weekly activities with the tenants and team.
- Undertake initial & continuous assessment of needs and potential risks & agree levels of support and actions.
- Encourage and enable tenants to pay their rent and to ensure that rent accounts are monitored in conjunction with the Housing Management Agency.
- Develop and maintain links with all key agencies, health and social care professionals and service providers in the local community.
- Encourage the independence of tenants by recognizing and developing existing skills, in ways that take account of their individual abilities, anxieties, preferences and health needs.
- Assist tenants to develop skills and confidence in budgeting, food shopping and meal preparation. Support tenants to apply for and access benefit entitlements.
- Support tenants to plan journeys, trips, activities and holidays away from home. Accompany and support the tenant where appropriate.
- Support tenants to develop and maintain relationships with family and friends outside of their home.
- Communicate effectively with relatives, advocates and other professionals who support the tenants.
- Promote a positive image of the tenants in the community at all times.
- Support tenants to develop and maintain positive contacts in community groups and facilities where inclusion is promoted.
- Support tenants to find and keep appropriate jobs, continue their education or training, and/or take part in valued and fulfilling activities.
- Chair House meetings and type up notes
- Provide floating support to tenants at all schemes when necessary.
Individual and team work
- Attend and contribute to team meetings and Support Plan reviews offering constructive criticism that will improve the quality of the service.
- Value and respect team colleagues.
- Support a consistent team approach to meet the individual needs of tenants.
- Support Paradise Independent Living Ltd quality standards and help provide evidence of how these are being met. Complete and maintain all necessary up to date records and documentation.
- Attend, and contribute to regular one to one-supervision meetings and performance reviews with your line manager. Work to meet personal and team objectives within agreed timescales. Be accountable for the quality of your work, and notify your line-manager of any concerns promptly.
- Regularly attend in-house training, team development days and external courses.
- Be available to work on pro-rota basis, providing support in mornings, evenings, and sleep-ins, according to the needs of the tenants. Support in and outside of the schemes at these times with flexibility.
- Be available to undertake shifts, including weekends and bank holidays.
- Undertake induction, Health and Social care training and or other qualifications to an appropriate level.
- Carry out other duties required by the Care Service Manager that will support the service.
Blackstone Benefits
✅Assigned specialised recruitment consultant
✅Access to exclusive and flexible UK locum and permanent jobs
✅Complete onboarding support
✅Informed tailored career advice
✅Personalised job alerts
✅Unlimited referral bonus
For further information on this role, please contact Finley Chatfield at Blackstone Recruitment on the details provided or APPLY now.